Air9

Account and privacy

How do I download all my data?

Your data comes in two parts

Files and chats, from Files:

  • Right-click a folder and choose Download to get it as a ZIP file, or Compress to ZIP to keep the ZIP in Files
  • Click a ZIP, RAR, 7z or TAR archive to look inside it or unpack it into a folder next to the archive
  • Your chats are in Home → Chats. Every chat folder has the conversation as a text file (chat.md) plus its uploads and generated files
  • Documents and spreadsheets are normal .docx and .xlsx files that open in Word and Excel
  • One ZIP holds up to 1 GB or 5 000 items, so download bigger folders in parts

Account data, from Settings → Account → Download account data:

  • Your profile and settings
  • What the AI remembers across chats, and your own skills
  • Plan, orders and credit history
  • Support tickets
  • Connected services, privacy choices, sign-in sessions and the emails Air9 sent you

It downloads as one JSON file that any text editor can open

Still need help?

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